Privacy Policy

1. Who we are

Contenza is operated by Techtory OÜ, a company registered in Estonia under registry number 17028681. Our registered address is Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141, Estonia.

If you have any questions about this policy or how we handle your data, please contact us at hello@contenza.ai.

2. What data we collect

We collect only the data we need to provide, improve, and secure Contenza:

• Account information: email address, name, company name, and authentication credentials (passwords are stored hashed).
• Content data: prompts, generated content, projects, locales, and other material you create or upload to the workspace.
• Usage data: feature usage, API calls, workspace activity, and error reports.
• Technical data: IP address, browser type and version, device type, operating system, and cookies or similar identifiers.
• Communications: emails, support tickets, and other messages you send us.

3. How we use your data

We use your data to:

• Provide, operate, and maintain the Contenza service;
• Generate, localize, and deliver content through your chosen channels;
• Communicate with you about your account, updates, and support requests;
• Understand how the service is used and improve it;
• Keep the service secure and prevent abuse or fraud;
• Comply with legal obligations and enforce our terms.

4. Legal basis for processing (for EEA and UK users)

We process personal data on one or more of the following legal grounds:

• Performance of a contract — to provide the service you signed up for.
• Legitimate interests — to improve security, prevent fraud, and develop our products.
• Consent — for optional analytics and marketing cookies where required by law.
• Legal obligation — when we are required to process data by law.

5. How we share your data

We do not sell your personal data. We share it only in limited circumstances:

• Service providers who help us host, operate, analyze, and secure the service (for example cloud infrastructure, analytics, and email delivery providers).
• Professional advisers, law enforcement, or regulators when required by applicable law.
• Business successors in the event of a merger, acquisition, or sale of assets.

6. International transfers

Your data may be transferred to and processed in countries outside the European Economic Area. When we do, we use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data remains protected.

7. AI and content processing

Contenza uses artificial intelligence to turn your prompts into structured content and translations. The prompts and context you submit are processed so the service can generate output. We do not claim ownership of your input or output content. You should avoid submitting personal data or sensitive information in prompts unless it is necessary for your use case.

8. Data retention

We keep your data only as long as necessary:

• Account data is kept while your account is active and for a reasonable period afterwards to handle legal or support issues.
• Content data is kept until you delete it or close your account, unless we are legally required to keep it longer.
• Analytics data is retained in line with our analytics providers' retention policies.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Request deletion of your data;
• Restrict or object to certain processing;
• Receive your data in a portable format;
• Withdraw consent at any time.

To exercise any of these rights, email us at hello@contenza.ai. You also have the right to lodge a complaint with your local data protection authority.

10. Cookies and similar technologies

We use cookies and similar technologies to operate the service, remember your preferences, and understand how visitors use our site. Some cookies are essential and cannot be turned off; others are optional and are set only where permitted by law. You can manage your analytics preference through the cookie notice on our site.

11. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online service is completely secure, and we cannot guarantee absolute security.

12. Children's privacy

Contenza is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new effective date. We encourage you to review it periodically.

14. Contact us

For privacy-related questions, please contact: